This company had a Wii for sale for 99.00. They started to take orders starting at noon on Nov 30. I was given a order # and it said i had gotten one of the Wii. To day 12-1-09 i got a e-mail saying that the order was cancelled, so i called the company that told me that thay got too many orders and ...
I sent my RX for contacts to this company, two times they send the wrong contacts, each time, they charged my card 231.49. Each time, I had to go to the post office and pay 11.30 to return the contacts. They received them back (they were tracked by the post office) and never bothered to contact me ...
Shipped incorrect item and agreed to that being returned, but refused to reimburse for shipping to do so. Customer Service said they weren't responsible for phone reps writing down incorrect item numbers. In another instance, I paid extra for expedited shipping (4 - 5 business days). Item wasn't ...
I fowarded this criticism to Lens.com and also the Better Business Institution on 2/4/09: Attn: Lens.com - Jennifer Cole Representative of Client Satisfaction: I requested 2 set of connections from your own organization on 1/12/09. Order # 926180. After I received them from your own organization ...
I ordered online from www.justlenses.com on 10-9-08. The ordered was supposed to be delivered on 10-21-08, but were never delivered. I first emailed the company, because the customer service line was busy for 2 days when I called. There was no response to the email. I finally got through to the ...
I had the similar problem with this company as the other three posts. I came across this company while shopping on-line for a company to deliver my contacts. I ordered the contacts and did as their website suggest to speed up orders, by sending (fax or emailing) them a copy of my prescription, with ...