After reading other's consumer complaintss on MCI, I decided that I too must share my story. It all started in June/ July when I received a bill from MCI for $7.64. First of all, the bill that I received was from a phone number that I had YEARS ago! Second of all, I don't even call long distance, ...
We have been having problems since September regarding our telephone billing with MCI Worldcom. We e-mailed MCI about adding the international calling plan to our service. I spoke to Nigel at the Sonya Center on September 19. Nigel added the international calling plan because someone previously had ...
I live in Rockford IL. I received my January 1 phone bill from SBC, which is my local phone company. There is a charge of $104.67 for a long-distance call made to my phone on 12-18 which originated from St Louis Mo., & includes four different types of taxes. I don't know anyone in St Louis ...
We signed up for the "MCI Neighborhood" as per their call that advertised $19.99 Local & Long Distance calling. However, after receiving and going over the Welcome to The Neighborhood packet I found that my first expected bill would be more like $45.00 not $19.99. I called them at ...
On April 25th MCI suddenly discontinued service to me. I had been a faithful customer for over 7 years. When I called to complain, the technician said he would investigate. He never called back, left a message, or restored service. The following week I called again to ask why service had been ...
At the end of Febuary I signed up for MCI's Neighborhood program. At the beginning of March I thought I was connected to the program. When I could not make long distance calls or access my voice mail I contacted MCI. I got ran around from Customer Service to Priority Customer Service, to High Toll ...