I contacted Vonage for a year to stop billing my Terminally ill Mother, she since died and they are still billing her account and will not stop. Vonage makes it impossible to contact anyone, and even if you get a valid number you will have a 30 min to over an hour wait. This is a terrible blood ...
I signed up for Vonage for what was to be a first month free and otherwise 60 days free trial. 2 Complaints: 1. I was supposed ot get a fax line or second line with the service. Never did. 2. And this is the BIG complaint. Before the 60 day free trial period was up I called to cancel. The customer ...
I was told by Vonage when I called to inquire about their service that they would give me a free 2 month trial. It sounded great, however, after 1 month, they already charged my account. I called back and they said they never made any such offer. After numerous phone calls and a complaint to the ...
My mom has had vonage for a few months, we NEVER use it, I advised her to not even get it in the first place. When we first signed up they somehow gave us a phone number that was ALREADY SOMEONE ELSES NUMBER. So when people would try calling us back on our new vonage number theyd get some other ...
I signed up with Vonage for unlimited phone calls (made and recieved) for $24.99 per month (plus taxes, etc, of course). I was provided a phone number (by area code and prefix) assigned to a city in the local area that I can call and be called from without charge. Within a week and a half to two ...
I purchased Vonage hardware and signed up for the service because of the 30-day money back guaranty, which I intended to use in the event that the service was not satisfactory. I soon found that I could not connect and use the phone with my available internet service. I called Vonage and asked for ...