I purchased a dishwasher from sears on 11/11 since then it has needed 3 replacements for the timer and 2 replacements for the pump. The last timer replaced in 11/12 needed to be replaced again a month later. When i called sears to inquire about a warranty contract i was told i couldnt purchase one ...
My roof was installed by their sub contractor an failed county code inspection 3 times. Sears management ignored me on installation issues after multiple phone calls. Managed to contact a state senator about my problem. Only after that did sears respond. They had to remove a brand new shingled roof ...
Visited on 12-28-12, waitress was very rude. I used my debit card to pay the bill and noticed the next day that my bank statement was debited an additional $20.00 even. Called the manager to complain and he never apologized for the error and then demanded I drive back to the restaurant to fix his ...
I ordered a car top carrier on the 7th of December and cancelled the order on the 10th. I have talked to a total of five people at Sears to get my money returned, but all I get is promises and apologies. The order # was 439632343. Thank you, Lyle Foote (Personal Information Removed) ...
We had a $39,000 house siding job completed (and the last check cashed) in October. I'm still waiting for my points. Every time I try to contact them through email all I get is a form letter or misinformation and I end up in a loop. I hope this will end up resolved, but I can't help but think it's ...
We purchased—in the last 18 months from SEARS—2 dishwashers (1600 dollars); 2 microwaves (550.00 dollars) and 1 refrigerator 3,000 dollars). This was to complete 2 remodeling jobs. One diswasher—which was purchased for our new house— was not used until September when we moved in. The unit came with ...