I also bought a steam mop X5 in October it took 4 weeks to arrive, worked 10 minutes leaked water and stopped working. Although this machine has a three core cable it is fitted with a continental two pin plug so the machine is not earthed and has no fuse which is not up to british standard ...
Initial delivery took ages and the mop arrived with inadequate instructions. I have now had the mop for a few months and as with others the thermostat has overheated and it no longer works properly. I have emailed the company but have had no response. ...
Do not know who or what this is but money was taken off my debit card. Could not find out who this company was because it had no phone number and no identity. But I want my money back because I did not authorize this to be taken off my card. ...
Without realising, I've had 2 payments drawn from my C/Card in USD, it didn't come to my attention until at Christmas my Card was overdrawn, this is nearly $NZ250 at current Exchange Rates ...
We also bought a x5 h2o steam mop which took about three to four weeks to come and worked for a week then started to overheat halfway through cleaninig the floor approx 12 ft square did this a couple of times now does not work at all there was no delivery note with it so have no idea how to contact ...
My husband recently discovered a charge on our credit card in the amount of $99.95 in the month November and again for the month of December! Additionally there was a charge for $1.00 in October. The company name is Synaptic Marketing. We have no idea why these charges are being charged as we DID ...