Each month I have to check my bill because Direct TV will add a charge or change a credit to a charge. When I call I will spend an hour on the phone and get nowhere. They go around in circles until I get upset and just hang-up. Which is probably what they want me to do. When I call and talk to one ...
A settlement amount which was agreed upon by the company and myself has now been changed back to the original amount. The account representative who initially set up the account no longer works for the company. Initially, I was told that after receipt of the first payment, the company would mail me ...
I had WildBlue service for almost 3 years. During that time I never had the speeds that they claimed. The best performance I had was recorded through an online speed checking service as 364kbs. Far below the 1.5mb I was promised and was paying for. However that is only a small part of my issue with ...
I was a loyal Direct TV customer for over four years. In August I was informed that they had been saving all of my credit card numbers in their computer without my permission. I called and spoke with a Direct TV representative and demanded that they remove one of my credit card numbers from their ...
WildBlue obtained my services for internet. I set-up a monthly withdraw to be taken out of my credit card balance. The company continously charged my account even though I called and informed them, on several occassions, that my internet was not working. The company continuously charged me. ...
We were relocating to a condo whose building has cable and forbids satellite dishes, so DirecTV had to go. My DVR was under contract, and to avoid being billed for it I had to send it back. The company mails a prepaid return kit for that, which sounded easy. It turned into a nightmare. On June 29 I ...