In September, I fired another major Satillite provider for failing to provide adaquate customer service. Their replacement: DirecTv. Just when I thought I'd seen poor customer service, DirecTv shows me a new level of how not to do business. First their contracted installers don't follow ...
I worked as Manager for only a couple of weeks and was forced out due to the constant harassment and demeaning attitude of AVP Greg Duncan. He spoke to me like I was a child, interrupted me constantly and talked over me. This indviduals thinks he is above everyone and has no respect for anyone. He ...
Moved to a new state in where Direct TV could not serviced. A Direct TV supervisor cancelled service after confirming service was not possible. Direct TV used a credit card used to purchase a DVD HD receiver to charge me for future services. The credit card was not given to guarantee the account. ...
Promotion #23836707 was to give me free installation, free HD reciever or DVR upgrade, free HBO, Cinemax, and Showtime for three months and a portable DVD player. I did receive free installation but that was all. I signed up for this service July 29. They installed the system Saturday August 4. I ...
Let me begin by stating that I do not have an account with Directv. I helped someone out by letting them use my debit card to make a payment, when the account holder did not have a card to use. On July 22, Directv withdrew $447.32 from my checking account by using the earlier provided debit card ...
I just have opened my account and the same day this company withdrew 159.95 from my account for a master card I had not applied for. I am on a fixed income (SSI Disability) and cannot have this done to me. I have researched this and it is definitely fraudulant circumstances ...