Though I've had numerous BAD experiences with this company, today's topped them all. A toilet in my home developed a crack in the tank, and after a plumber came to make the repair, AHS claimed that the crack was not a cause of normal wear and tear. When asked what their definition of "normal ...
This happened to our rental in Huntersville, North Carolina. AHS sent out an electrician to fix fans in two rooms. Electrician filed report with AHS that there was no power to the fans and that they had been installed improperly. Both fans worked as of three months ago. Tenants live there and ...
They always try to fix the unit... They have it patched and it runs for 2-3 months... Then ANOTHER service call... 3 so far... 3 x $55 = $165... They keep on patching the old A/C unit so they don't have to replace. This does NOT seem to be a good value for your money... ...
I requested service for an AC unit that stopped working. The technician that American Home Shield sent told AHS that the reason for the failure was because we failed to maintain the unit. After he spoke with AHS he offered to do the work directly and quoted $2,800 to fix the problem. I became ...
American Home Shield AKA AHS, not only does not provide all services as they advertise, they refuse to provide services per their written contract even when customers are left without a/c, electric, or appliances. AHS tries to enhance their profits by making homeowners wait with utility services, ...
I purchased a home in December. At settlement, we decided to get the home warranty. We were told that the warranty covers any problems with anything, the warranty covered any issues should they arise. We wish we had not even gotten it. It was a complete waste of money, and actually its very ...