City: Bothell
Found 205 reviews / complaints
Page 29

Receivables Performance Management
Called 10 Times a Day, Refused Money Orders, Threatened Garnishment

My husband and I had an account with Sprint we had the phones cut off ourselves we kept getting the bills they kept getting higher and higher every month even though we did not have the service on. As of July RPM started calling my house at least 10 times a day. We would answer the phone but then ...

Receivables Performance Management
Refuses to Validate $59 MCI Debt From 2001

They called about a $59.00 debt from 2001. Said that they sent a notification / validation on 4/25/06, which I didn't receive. Asked politely to validate the debt and if it is true I will pay it. BTW, my last billing statement from MCI from 12 indicated that I had a $25.00 credit due because I over ...

Receivables Performance Management
Collection Reported With Wrong SSN and Name, Refuses to Correct

I'm a loan officer, and one of RPM's collections harmed my client's credit scores based upon a social security number and name that didn't even match that of my client. We verified this mistake within the first phone call, and the manager, Mr. Bob Poulus, seemed willing to help, provided I could ...

Receivables Performance Management
Sprint Collection Calls Daily for Daughter's Unpaid Phone Bill

My daughter has gotten a Sprint cell phone and has not paid the bill. Sprint has RPM collections calling my house every day. My daughter does not live here and this is not her phone. I have told Sprint that this is not her phone but it doesn't matter. They still keep calling. I have since purchased ...

Receivables Performance Management
Called 37 Times in a Week Over Sprint Bill Not Owed

I bought a Sprint PCS phone 12/23/02 had no service 30 miles around home returned to store 01/02/03,10 days later, for a complete refund. NOW in May of 06 I get a call from RPM/Sprint saying I owe 543.39 in overdue bills. Sprint acknowledges that I owe nothing, yet they will not help resolve this. ...

Receivables Performance Management
Violation of the Fair Credit Reporting Act

An employee of RPM Receivables Performance Management contacted me on a Sunday evening stating that I had a delinquent account and that I needed to pay or be reported to collection agencies. The employees of this company are very rude and accusatory. I told him that I don't have a Sprint PCS phone ...