T-Mobile USA
Refused to cancel a back-ordered order that shipping date is unknown
I've been with T-Mobile for 5 year and felt very happy until this afternoon. On Aug 4th I called TMO and placed orders for 2 Nokia 6301 phones for upgrading purpose, because my current contract is expiring this August. Then I was told that I can track my orders online within 48 hours on UPS.com. ...