I am a new account with Cingular. When I first started talking with a salesperson about a 2 year contract and purchase of phone, I asked him to make sure this conversation was recorded and saved in case I had to refer back to it. He said it would be recorded for customer quality control. I ...
1 July Kathleen Reference telephone number: The address for this number is: I am writing in regards to the complete lack of response to my inquiry into my account history and answers to questions that have been directed to unavailable supervisors through customer service. When I returned from ...
To Whom this may concern, I am wanting to file a complaint against Cingular Wireless for multiple issues. First, I called last month, between 4-6 times (2 times was disconnected, once I waited for the rep to come back 22 min's) to change my bill to a 1500 minute plan, and was told that it was done, ...
I purchased my Cingular wireless plan in January from an authorized dealer 2 blocks down the street from an actual Cingular store. The plan is known as S Home 600r/5000 which now is no longer available. Little did I know or was informed from the dealer that this plan was NOT nationwide. In the last ...
Bought a $250 phone in June. It was on sale for $199 PLUS a $50 rebate card I had to send in to get. I applied by June 30. In September I called since the "10-12 weeks" I was supposed to wait were over. "We just now got your form." They told me. Upon digging further, I got them ...
I am highly interested in a Class-action lawsuit (or pursuing any available legal options) against Cingular. I'm being billed for some ridiculous amount (~530$) for the use of 2 phone lines for less than one month. I saw on the website at time of activation and confirmed by phone prior to my ...