I spent around 100 hours on the phone in the stores try to get my cell phone to work they blamed it on every thing never could get it to work even one of their store managers in NY wrote a one page letter telling all I had done to get service I called the loyalty department after no luck I went to ...
I switched providers on September 15 from T-Mobile to ATT. After that time, I got a bill for the entire month of service even though I had cancelled my account and had stopped service. I called T-Mobile about this and they said that I was right; that my phone was switched on 9/15, and that I owed ...
I was calling them to file a claim about my wife's phone that was damaged, I checked my account online to make sure we still had the premium handset protection plan, and we did. So we talked to them and they told me over and over that I didn't have it, i copied and pasted the details into a chat ...
Been with Verizon Wireless for many years, After adding my sons to the plan the older one said he would rather try texting to save money on calls, Verizon suggested I start him out on the $5.00 a month extra texting plan. After a few months a was surprised to see a large bill for texting a few ...
My October and November bill included 4 app charges that I never signed up for during my services. Apps are True Digit (87328), Cellfunz.com (51345), flirtips (68330), quiz4now (24758). This was truly unauthorized services. ...
We not agree with this amount T-Mobile charge me on phone (Personal Information Removed). - We have one time came to talk to the men work in T Mobile station at Kahala mall in Honolulu Hawaii: " Please lock all our service accept use phone " after we paid some other charge from our son ...