T-mobile is truly the worst cell phone provider out there. After three years of being a loyal customer and fulfilling all the terms of my contract, I wanted to upgrade my phone to one of the new 4g models. I was told by t-mobile customer service that if I extended my contract to 24 months, I could ...
When I received my T Mobile monthly bill, I noticed a charge for "other service provider charge" for $9.99. This was charged on my bill on 1/15 @ 4:41 PM. Description: 367138 Silicone Investments. I called T Mobile right away & told them that I never authorized this charge & ...
I was a customer for about 5 years before I decided to sign a contract with t-mobile on the $49.99/per line for 2 lines, so we could reap the benefits of having internet on our smartphones. Well like everything, there has to be catch right? Not only do you have to pay FULL PRICE for a phone in ...
I have been with T-Mobil for ABOUT 8 years. Month after month they have been increasing fees, taxes and more fees for no reason.in the last couple of months I"ve been charged for internet services that I did not even know I had. I've been calling very often to report unfair charges but nothing ...
I got charged for services that I did not pay for. I was told that someone in my plan signed up for a specific service, when I know for a fact that no one in fact signed up for these extra services. This then lead me to get charged ...
I purchased a Samsung Galaxy S II phone on 12/21. After a couple of weeks there was a problem with the phones camera. I took it back to T Mobile and they sent me a new phone the next day (I later found out the replacement phone was not new but refurbished). The refurbished phone stopped working on ...