Retard squad My laptop has been in repair for 56 days with no end in sight. They keep repairing the wrong thing!!! When I call "customer care" they tell me basically " screw you we will finish when we finish". Should I take this to small claims court? I freelance and I lost two ...
Beware. Best Buy is using hidden tactics to get the customer to sign up for a "Debit Cancellation" fee on their BB Credit Cards in which the customers are not aware of until it's to late. They simply tell you to sign on two different dotted lines without any explanation of one of them ...
I purchased what i thought was a windows xp 2004 upgrade for my dell computer it turned out to a 2002 upgrade which i already have when i tried to return the cd i was told becaused i had opened the box best buy would not except it back. I did not touch the cd at all. So i am out one hundred and ...
My husband and I bought a television with a promotional "90 Day Same as Cash". I paid more than half the bill after receiving the first statement. With the second statement, I received a late charge. After 3 phone calls, they realized that they failed to tell me that "90 Days Same as ...
Best Buy for Business misrepresented a Thinkpad laptop and it did not work as described and in fact, didn't work at all. When I called they said, "Not our problem" They refused to take it back... Said I had to call Lenovo to get a return authorization. Of course Lenovo says, "No you ...
I hired Best Buy's "Geek squad" to simply remove a virus from my computer. They never read me their disclaimer. They tape recorded our conversation without my knowledge or consent, a felony in the state of California. He assured me that my files would not be in danger. Yet, they deleted ...