I purchased what I thought was a windows xp 2004 upgrade for my Dell computer it turned out to a 2002 upgrade which I already have when I tried to return the cd i was told because i had opened the box best buy would not except it back. I did not touch the cd at all. So i am out one hundred and ...
My husband and I bought a television with a promotional "90 Day Same as Cash". I paid more than half the bill after receiving the first statement. With the second statement, I received a late charge. After 3 phone calls, they realized that they failed to tell me that "90 Days Same as ...
Best Buy for Business misrepresented a Thinkpad laptop and it did not work as described and in fact, didn't work at all. When I called they said, "Not our problem" They refused to take it back... Said I had to call Lenovo to get a return authorization. Of course Lenovo says, "No you ...
I hired Best Buy's "Geek Squad" to simply remove a virus from my computer. They never read me their disclaimer. They tape recorded our conversation without my knowledge or consent, a felony in the state of California. He assured me that my files would not be in danger. Yet, they deleted ...
I purchased a Dynex 24" TV from Best Buy, when I got the TV home there was a stress crack across the front of the television. There was no dent in the box or chipping on the actual television. When I called the store and asked what I should do, I couldn't get through to a person. Upon calling ...
November 23 I purchased a Sony 46" KP46WT510 HDTV, as well as the 4yr extended warranty, on November 23. It has been a great TV up until July 22 of this year. I turned the TV on one morning & the convergence was all messed up. It looked as though I were watching a 3-D movie with out the ...