I am very dissatisfied with the service from Best Buy. I purchased an expensive cordless phone for my friend on September 20th. I decided for her benefit that I would get the Product Replacement Plan. Lately, her phone has had trouble with its buttons. So I said, "No big deal, I got you the ...
I went to Best Buy to get a camera. I had a sales associate help me with the purchase. He recommended that I buy an open box item because of the discount. The item had obviously been dropped and he assured me that if I purchased an extended warranty that I would be covered if I had any problems ...
Best Buy Stores does not honor or help customers with rebates. They & HP have created a pentagon style rebate scam. They want you to quit from frustration before they honor their customers rebate they deserve-qualify for from their weekly sales. I will never shop their again. Pierre West Palm ...
This report is in response to the poor customer service ethics and unfair policies of Best Buy. In January I purchased a Samsung DVD player with cash at the Poughkeepsie, NY location. My husband & I used it once without incident but on every subsequent attempt, the player would not function. On ...