What happened to me after being an ATT customer for 2 years, is that I placed an order for 2 phones on this service for christmas... I had 1 for about 4 days and decided to keep the other... The one I sent back I called the company and cancelled the phone... I made 1 local call on the phone to my ...
Number one, Cingular has the worst customer service of all the wireless companies. They have a few lawsuits against them which are in motion. They did not update my minutes online when they claim they do every 24 hours. When I first started with them, I did not check, therefore, it was my fault ...
Ever since I set up direct billing through my credit card, Cingular charged me $2.99 a month for 11 months for "roadside services", even though this had NEVER been requested by me nor authorized and it was only started after I set up direct billing. I caught them at it and insisted they ...
Cingular sent me a phone that I did not intend to order by a linkage with another site. I know this because they had an old married name from 15 years prior attached to it. They were linking with one of the credit card applications I did on line. So I received this phone, called customer service, ...
I am a new account with Cingular. When I first started talking with a salesperson about a 2 year contract and purchase of phone, I asked him to make sure this conversation was recorded and saved in case I had to refer back to it. He said it would be recorded for customer quality control. I ...
1 July Kathleen Reference telephone number: The address for this number is: I am writing in regards to the complete lack of response to my inquiry into my account history and answers to questions that have been directed to unavailable supervisors through customer service. When I returned from ...