For the past 16 years I have been putting up with their rate increases ever 2 to 3 years with no plausible explanation. They bill you for 2 months, instead of one and charge a $5.00 late fee if you only pay for the month that is due. So each month I have paid a $5.00 late fee though I had net yet ...
I canceled my services with Cox back in January, returned all of the equipment and paid my balance of $43.95 in order to close the account. I receive a statement from them with SIX different "returned check" charges all for different amounts and two "returned check fees" of $50. ...
I have repeatedly tried to resolve a problem with Cox's webmail service. I am forced to log in multiple times each time I go to the site. Tech support has been lame, telling me 1) delete your cookies (but they couldn't tell me the precise name of their cookie, and I'm not going to lose all other ...
I have my Cox Cable bill deducted from my bank account every month. Usually my bill is $110 for cable (no premium movie channels) and high speed internet. I checked my bank account online today (Feb 9th 08) to find that Cox had taken out $242. Luckily, I had just gotten my tax return, or I might ...
My wife and I called to disconnect service due my military deployment. We had cox cable reconnect our service after a few months of system stoppage. Reconnection of service was done on 6/10/03, when we bought our own cable moden. The technician came and picked up the modem COX had given us. The ...
Sept. 27,01 a digital cable line was installed at my house. Everything was done right before the installation Miss Utility came out marked the land 3 times because it took 3 months for COX to come out to install a digital cable line. The day of installation everything seemed finebut within a week ...