I was recently told by HRS-USA that my payment was received by them 6 days late and they charged me a late fee of $25.00. First of all, I believe it was not sent late and second of all, I think this charge (with no grace period) is excessive and unfair. Is there anything I can do? Thank you very ...
I bought a washer on 6 months same as cash from best buy. I did not know I had to make a small payment every month. On the second month, I received a letter from HRS stating that I was two months late on my payments. I paid the loan off that same day. I later realized they charged $60 in late fees. ...
I have had several payments that have taken 10 to 15 days to process by HRS USA. The most recent incident was I sent to their payment address by the United States post office priority mail meaning 2-3 days garunteed. It took HRS USA 11 days to post it. I e-mailed their customer service dept. From ...
I just got off the phone with HRS USA and learned once again that they have the wrong address. This is the third straight month that I have either called (twice) and sent in a written address correction on their form (once). I learned that it must have been human error and inputted incorrectly. ...
Made purchase with Best Buy Same as Cash. When I opened my statement there was a late charge. I called HRS they said that on the Best Buy receipt it says you have to make a min. Payment. So I called Best Buy to get copy of receipt and told them what HRS said, the representative of Best Buy said the ...
On October 3, I called Best Buy to learn why I had not received a bill for two months, at which time I had been sending in payment without a bill. They have reported that the check I sent in August still have not arrived, and the check sent for September posted on time. However, I was charged a ...