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Address: PO Box 60148
Found 43 reviews / complaints
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Retail Services, HSBC For Costco Wholesale
Retail Services (HSBC) For Costco Wholesale Unethical "Late Fee" practices, no customer service via 800 #, unable to reach PO Box 15521 Wilmington, Delaware

I have been a Costco customer since JAN 1994, and post this as a WARNING to Costco members. Costco Wholesale runs a tight ship, and quite frankly, my beef is not totally with them. Costco has arranged "HSBC" of City of Industry, CA to manage, or mismanage, the Costco credit card program. ...

HSBC Retail Services/Best Buy Card Services
HSBC Retail Services / Best Buy Card Services Harrasment and Unexplainable charges vs HORRIBLE customer service

My husband and I bought a video camera from Best Buy, about two years ago, and I got approved for a $600.00 credit limit to purchase the Camera. Once I recieved my first bill, I reviewed it carefully, and noticed an additional charge for $4.56. I immediatly called HSBC and they informed me that I ...

Costco / Retail Services
Costco Assessed Late Charge and Billed Finance Charges for payment due on 9/18/08, payment mailed on 9/11/08, payment reportedly received on 9/25/08

I always pay my bills on time to avoid late fees and finance charges. I was fraudulently assessed these charges for September. Retail Services offered to reduced fees, which I delclined, then asked to close my account. I was eventually routed back to their voice mail versus being connected to a ...