Today, I contacted the Michigan State Attorney Generals Office on advice of our attorney with power of attorney to file the complaint. Feb we got fell behind in payments, we were placed on a repayment plan from 2/07 to 11/07. Charging us attorney fees, reinstatement fees and on and on. Every ...
We fell behind on payments because of high interest rates and late taxes. I called and ask for help, I was told we could work on modication loan. I was told they would sent a package, package never arrive. After several calls I was finally told to mail the needed information, they gave me a list. I ...
We were sold to Option One without our consent by First Franklin loan Services. The 1st we knew of it was a letter, not in the 15 days required, that we were sold. The next was a foreclosure letter. This is just not right. Option One has wanted $702.42 every month in late charges from the very ...
Option One has the worst customer service. They rec'd my January payment, cashed the check 19 days later, never posted it to my acct and claims they never rec'd it. I faxed and mailed them a copy of the cancelled check along with my bank statement and they won't respond or correct the problem. I've ...
Having read all the complaints about OPTION ONE, I too have our mortgage with OOMC, not because we were a poor credit risk, but because we had recently moved from EU to the USA and therefore had no US Income Tax returns for three years, as required by most conventional lenders.in addition, we were ...
First, there was not supposed to be a pre-payment penalty. The day I signed, I found where they added it. It was to be removed. It never was. After sept. 11 bombing, money got tight. I am a single working mother and was trying to juggle alot of things. They do not care. Harassing phone calls. They ...