I cancelled my phone on 9 within the 30 days. A month later I get charged a monthly fee by helio. They said I never cancelled. I finally resolved that problem, but to this day I still get a bill saying I owe $0 dollars, but I have not received a refund for the service that I was overcharged. Do not ...
They recived my check and cashed it which cleared my account but never posted it to my account turned service off I called they said they would look into it turn my service back on, said someone would contact me which they did not instead they turned service off again so I called again the same ...
On January 29 I paid the bill in the amount of $ 136.31 and then closed the account regrettably I didnt change the billing address before I closed the account because afterwards Helio told me that I cannot change the billing address to pay the last bill the account is closed vary nice. In March I ...
I signed up with Helio on May 27 but cancelled service on June 22 (within 1 month cancellation agreement) because I had so many problems with the phone and the customer service. Not only that it took me 3 months to get the refund for the phone, the billing Department kept on sending me bills for 2 ...