Regarding Verizon DSL & Home Phone Service. In November I received a collection notice from Collection Company of America, for the amount of 37.50 I called Verizon and asked them what this is about they advise me that it was a mistake that I was credited 37.50 but their DSL service department ...
After disconnecting Verizon Local telephone and DSL Service in June. I was sent to collections in November. This was to collect a debt from the DSL service which charged for 2 months after the phone line disconnect was ordered. The charge was for $84.05. I located my records and found confirmation ...
They try to sucker you over the phone thinking you are getting this package plan where you save so much but when you get your bill the amts that were stated to you on the phone & then the amts on your actual bill are higher than what was quoted to you. My dad had that happen to him, my mom ...
As I was moving I asked Verizon about the amount of charges for call forwarding. Was only told the $16 service charge plus long-distance charges from the old to the new number. The actual bill showed over $100 more charges in connection and subscriber line fees... Etc. In fact the forwarding bill ...
I received my bill 05/24/04. I was amazed to find a total for 243.32. My bills usually run in the 60-65.00 range. I have a long distance international number on for 24 mins at the cost of $161.68. I have been a customer of Verizon Hawaii for over 8 years now and have never seen something like this ...
Promotional discount of $5.00 a month was offered for DSL and phone service package. From May until present (Dec) the discount has only been given when I call and complain. Each time they confirm qualifications and claim the credit will be automatic the next month, but none has been given without a ...