I have posted here before and read hundreds of complaints about CitiFinancial, part of Citi Group, et al. I also have a vehicle loan through these people. I needed a truck for my small business and none of our local banks would lend at the time, so my own bank referred me to CitiFinancial. Trying ...
Apparently Arcadia took over Transouth. Since then the customer service has been terrible they are very rude. They talk to you like your trying to rip them off and try to make you believe the only way to solve a problem is on their own terms. I need a car very badly so I accepted the contract ...
Lamont Douglas is the most unprofessional loan agent I have ever worked with. He does not follow up on anything. He has, during the course of my loan, not processed a payment and harassed me for the money, processed a payment for twice the amount. He then assured me "he" would take care ...
I am a customer who has 20 plus years in Credit & Collections. During my career I worked as an Corporate Auditor and Credit/Collection manager for Associates Financial Services who just happend to be the parent company of Transsouth. Because of the number of unprofessional phone calls that I ...