So far I have been waiting for my payoff information for a week. They will not even provide an explanation of why I cannot get that information. Avoid them if you can. ...
I am awaiting their "Breach of Contract" information after they refused to afford me the normal remedy resolution regarding them leaving off my property taxes after I was told otherwise. I applied for a 2nd mortgage. They reapplied on the fly as a 1st mortgage and had me close without ...
We have been customers, or mortgagees, of Citifinancial Mortgage since December. We are currently past due in the amount of roughly $2000. Each time we have attempted to resolve this issue or see what we can do, we have been given the run-around. They told us they would as soon foreclose on our ...
Due to losing my job back in 1999, we lost our home. We had a home equity loan through CitiFinancial Mortgage, and we contacted them, explaining what was happening and telling them that we would continue paying our loan with them because we thought that was the right thing to do. So we continued ...
In 2003 we were told that we could refinance our home on a stepping stone program with a low interest rate. We had to refinance one year later, after our credit score was built up. After building up our credit score tremendously, the interest rate has gone up instead of down. They are now saying ...
I just found out today that the extra principal money I sent to Citifinancial using their "Speed Pay" system was not applied to my account. I paid $300 extra on 12/29/03, 23.66 extra on 1/30/04, and $123.66 extra on 2/27/04. They put it in a "holding fund" and waited for me to ...