Further to my complaint I finally managed to get through to the company after 5 hours. One telephone number was a cash and carry company that claimed no knowledge, the second number was not recognised. The email address cut and pasted was not matched, but by typing in manually, it was accepted. ...
0n 15 Dec I ordered a trial pack of moisturisers for £8.95. On 16 December they took £8.95 from my bank account. On 21 December pack arrived with very little documentation - just that the box contained 3 items. Nothing about being tied to a contract. On 30 December £74.95 was taken from my bank ...
I ordered FREE samples of perfect radiance revita derm and anti-wrinkle serum. Only postage to pay £2.95 & £2.97, paid on the 13th December. When receiving my statement today I see that £74.95 has been taken from my account without my permission... Having been to my bank I am told they will not ...
I ordered samples of 2 skincare products online - and was charged a total value of £8.92. The products arrived but I didn't realise the bottles were not sample size but retail size. A few weeks later I had a further £154.94 taken from my credit card for the 2 products (this was, I think, $198.75). ...
I ordered a free sample of wrinkle remover, postage £2.95 which was debited from my account last week. Today they have taken £74 95, for what? There were no instrustions in the package which made me start to query this. ...
I saw an advert for a trial for face serum on yahoo. You only had to pay approx £2.49 for postage and packaging. I was charged £74.99 without agreeing to do so. ...