I made a purchase from Circuit City last summer and was supposed to get a rebate within thirty days. It is now the end of March and still no rebate. The following is the letter I wrote to CEO Philip Schoonver which includes more detail. Dear Mr. Schoonover, I am writing this letter to inform you of ...
I purchased a new Mitsubishi 65" TV 9/2/06. Well last night Feb. 28th I got home turned the TV on and there was no picture just sound. I purchased the extended warranty, usually I pass but I didnt know much about the DLP technology and the salesman assured me that I jus thad to call and they ...
On Tuesday, January 30th in my home delivered newspaper was a Circuit City advertising 8-page flyer from Circuit City. Looking at the front as bold as can be (there are only 2 items listed) was a laptop computer with the features I have been looking for to buy, one for my wife and another one for ...
On 9/24/06 I ordered a Sony digital camera from Circuit City on line. The reason for ordering the camera was because it came with a 512mb memory card (free with purchase). I received the camera on 9/28/06, but did not receive the card. I called and informed the company that I did not receive the ...
I placed an order online with Circuit City. One item from my order did not arrive, however, I was charged for it. I contacted customer service on 3 separate occasions and was told that the item was being shipped to me. Customer service took it upon themselves to refund the amount charged to my ...
It all started in March when we purchased a Hitachi big screen TV model 43FDX01b at Circuit City in Columbus Ohio along with the 2 year service plan. Everything was great until about 3 months later - when the convergence began to drift on the TV, everything began to look like a bad 3-D movie. ...