I have wasted almost three weeks time, and disappointed many others due to the false sense of integrity JCWhitney has in honoring purchases made. In that period I placed an order for an Aries Grill Guard in which the site stated it was In Stock. After a number of days sale was cancelled for reasons ...
This company has a website that doesn't list the parts that they say they have available via the phone. I order a mirror for the driver's side of my car on a Tuesday! The automatic email sent said I would receive tracking information in 48 hours. They also authorized my credit card three times, ...
Placed an order with the company, waited for the order, logged onto their website and found out that they had sent the order to someone else's address, called their customer service and was informed that the shipping number may be wrong, so it was to take them 24-48 hours to get the correct ...
I ordered a license plate holder for a Chrysler 300. It arrived with paperwork saying it was for a 300, but it didn't fit and the manufacturer said it was for a Jeep with a winch. Parts Train has dragged their heels issuing the RMA and is going to charge a 10% restocking fee in addition to my ...
I purchase a truck camper cover from the catalog sales which stated a 2yr. Warranty on the advertisement. It was put on the camper and began ripping from rot within six months. I contacted JCWhitney com. Consumer service and warranty branches to be told that they won't honor the warranty. ...
I purchased a Yacht battery from J.C. Whitney for my mint 1969 ca 160 honda. Last summer I noticed that the top of the battery (1 year old) was leaking and damaged the paint. I called J.C. Whitney and informed them of the damage. They contacted Yacht battery supplier. Yacht then asked for an ...