Marlo furniture is about the most screwed up company I have EVER EVER did business with. I bought a bedroom set there, and every piece came damaged, and the damaged dresser even came with clothes in it, obviously when it was returned by the previous owner they just passed it on over to me, still ...
After a few months, my $900 chair had a mechanical problem. They sent a serviceman out (2 days late), and he claimed they need to order new parts. This was on 11/11/02, and he claimed the parts would be in in 3 or 4 weeks. After a month with no chair, i tried calling the Marlo customer service ...
Hello Fellow Victims, We purchased a livingroom set from the Rockville gallery in April which was damaged upon delivery. Marlo's agreed within a month to send out a replacement sleeper sofa. That order was cancelled when the item was discontinued but no one notified us because apparently they don't ...