I purchased a sofa and loveseat from Marlo furniture several weeks ago, requesting an afternoon delivery. The WRONG couches were delivered at 11am on a Friday, I called back to reschedule another delivery and they delivered the WRONG couches again on a day a told them I would be out of town. They ...
I read this site before purchasing products from Marlo Furniture. I told the sale representative about what I had read on this site and he assured me that I had no reason to worry because those were very rare incidents and it would not happen to us. So I went ahead and purchased a sofa and love ...
I purchased my living room set (a sofa, a loveseat, and three coffee tables) and bedroom set (a king size bed, a night stand, and a dresser) from Marlo's Furniture Rockville store on October. It was a terrible terrible terrible experience for me. It all started with the delivery guys. There were ...
This is a copy of the e-mail sent to Chris Stevens in Marlo Corporate Customer Service: Chris, I thought I would share my experience with your organization. As of this writing, my wife and I are two very unsatisfied customers. We purchased a sofa bed, loveseat and matching recliner at your ...
Hi, Due to technical issues, i was unable to update my report from 10/24, so I am creating a new report in order to update everyone. Thanks to ex-employee Ed's message from last week, we followed his excellent advice, and on Monday went straight to the Rockville location's Store Manager, a Mr. ...
As a recent and extremely unsatisfied Marlo Furniture customer, I would like to further detail the delivery problems we have encountered with Marlo within the past month since purchasing our furniture from them on September 14. The initial delivery of our furniture order took place on September 24. ...