Purchased cybersonic toothbrush on 10/10/01 with my mastercard and payed for it all at one time to get the 10 day guaranteed shipping. I refused shipment on 11/12/01 because it didn't make it on the guaranteed date. Signed for on 11/19/01 by P. Lopez at Cybersonic. It is now 2/19/02 and I am still ...
I purchased 2 Cybersonic toothbrush systems in August.in November I received 1 set of replacement toothbrushes. I called the company before Christmas and they said they would send me the replacement brushes. It is now January 30 and I have not received the brushes. I have tried calling the company, ...
The "brush continuity" also included a "whitening gel continuity" It took 6 months for them to send the "every 3 months" brush replacements, but they also sent more whitening gel which was not part of the deal. I was charged $19.90 each time and, as you all know by ...
Have been trying since September to receive my promised "brushes for life" replacement brushes. When I called Cybersonic in September Operator #257 promised they would ship that week. When I called back December 19, I was pleasantly surprised to learn that due to the greatly increased ...
I have been trying for 2-3 months to get cybersonic to send me my replacement toothbrush heads that i have been charged for on my credit card. I have spoken to a customer rep. And left a message, was told there was a back order but they would be sent out. Needless to say i have yet to recieve my ...
During the first or second week of October ' I contacted cybersonic toothbrush to let them know that our credit card was lost and a new account number was issued so that they may charge the 3-payments of $19.95 due to them totaling $59.85. On November 23rd I called cybersonic to let them know that ...