I booked a stay at Hawthore suites via Hotwire. I received an email from Hotwire on June 5th stating the the hotel changed names and the reservations were still good with candlewood suites. I arrived on July 19th and found out that Candlewood Suites would not honor the reservations. I arrived ...
It started last June 17 of when my husband had a training in Irvine California, so being new to California from BC, Canada, I decided to book a car rental for him while he was flying going to California, thinking a taxi cab will not take him to a hotel because of the distance. So I booked for him ...
Here is the letter i sent to hotwire customer service and i have attached their response and my rebuttal. I am hoping your organization can do something I called hotwire to make a car reservation in april and spoke to a representative that gave me misinformation that caused me to spend an ...
Said i booked a three star hotel— paid 203.00 a night - turns out hotel regular rate was 209.00- found out to late - after i booked - not much savings at all and was in seedy side of manhatten—not the neighborhood i thought— never ever use hotwire again!!! Very decieving!!! Tried to cancel and ...
I booked a flight for the "Best Man" at our wedding. Unfortunately, there was an accident on the Interstate going to the airport and the police and emergency crew shut down 2 Interstates. My "Best Man" called Hotwire immediately to tell them he would not make the flight. They ...
I was booking a flight on Hotwire and the site failed. I called with the reference # and was promised the advertised price. The rep promised the same price, no problem it was still available. She kept me on the phone for an hour and then hung up on me. I could have gotten the same rate online ...