This bank puts you through a process. They tell you file for hardship program, that they can help you. Than you send supporting documents and than get deny letter due to no documents were available. Are you kidding me. After you confirmed receiving all documents then say wait ten days for decision ...
I am in the process of refinancing my loan with HSBC Mortgage Services aka Household Mortgage Services with another company. They have been very uncoooperative in providing the information that I need from them to complete the process. I have been trying to obtain a statement from them stating that ...
We purchased an investment home through Household Mortgage Services and rented it out, with the agreement that the renter would make the payments directly to the mortgage company. At one point, we were contacted by Household because the payments had fallen behind. We talked to the renter and were ...