My experience has not been nearly as bas as some of the complaints that I've read; however, my experience has been pretty bad. It has basically begun with one failed delivery attempt after another, followed by another. No one at any of the stores has any clue regarding who does what concerning ...
I am following up to a complain that I left a year ago. I also contact the Better Business Bureau and they did contact Marlo. Marlo in turn tried to contact us 5 times. Ironically, it was over the 5 days we were on vacation. The gentleman who called did not speak clearly and I was unable to decifer ...
In February we bought a Berkline Living Room Set with heat and massage from Marlo Furniture in Alexandria. It took us months and many hours of shopping at all local and chain furniture stores to find what we desired. This was perfect for us so of course we bought right away. It was a bit out of our ...
I ordered a sofa set. After delayed delivery as usual, I come home to find the sofa set stacked in the middle of my living room with factory packing. I spent $1500 for the sofa set and another $100 for the delivery, to come home and start removing all the packing and staples. My wife asked them to ...
I'd read the horror stories about Marlo's, but I figured that people never write about their good experiences, only the bad. So, I decided to give Marlo's the benefit of the doubt and give them my business. Oh, what a mistake. I went there to order a couch, but I didn't like any of the colors of ...