We applied for a loan modification with CitiMortgage and just received our offer letter. It is a joke and a complete waste of time. Our offer was to drop our annual percentage rate by 1% and to increase our number of monthly payments by almost 200. This would effectively increase our payout to ...
Tried to payoff my mortgage with CitiMortage. Called to get a payoff quote and will not give it to me over the phone. Phone system said will mail within 7 business days. Did not receive on the 8th business day and went to a Citibank center to pay it off. While in the citibank, had to call mortgage ...
I became legally blind in October due to a virus. I had an affordable mortgage with a local bank and all was fine. In early 2007 I needed funds to help my son in college, so I refinanced the loan with another lender, who then sold it to Citimortgage after one month. I did not have trouble getting ...
My experience with CitiMortgage has been 14 months of lies and deceit inevitably foreclosing on my home and selling it. The stress alone has caused health problems in a man that was perfectly healthy up to February. I recently discovered that CitiMortgage has gone beyond the realms of being a ...
Since February we have been trying to get a refund from CitiMortgage for three money orders that were cashed but never applied to our account. We have faxed proof of the cashed money orders to CitiMortgage's Payment Research Department, but they keep claiming that they never receive them. We have ...