When I started with APX—now Vivint I was shown the 30-day cancellation policy. That was 5.5 years ago. But after just now canceling due to moving next week, they relate that the 30 days is really just 30-days before the precise date of the "renewal date, " which is one specific day each ...
Vivint will not take responsibility for the actions of their sales people who use scare tactics, unethical practices, and high pressure sales to take advantage of who ever is left at home during the daytime. After I had enough of their crappy system and service I removed it from my home and mailed ...
Vivint will not take responsibility for the actions of their sales people who use scare tactics, unethical practices, and high pressure sales to take advantage of who ever is left at home during the daytime. After I had enough of their crappy system and service I removed it from my home and mailed ...
Just outside of the allowable number of trial days we found that our Verbal Passcode had been changed by someone in the Vivint company and when I called in to their Customer Service department to inquire about Multiple Billing Issues I was told I didn't have the correct passcode!!! I asked who had ...
Complaint Verified REVIEW: EDitors UPDATE: Positive rating and recognition has been given to Vivint for its commitment to excellence in customer service. Consumer complaints discussions with the company have uncovered an ongoing commitment to total customer satisfaction. You can expect to have any ...
I signed a 3 year contract with them and had to move 2 years in. When i moved they stated i needed to retain the service as i signed a three year deal. They would not take back the system they just wanted their money for the rest of the contract. Ok, very mad but i did sign a 3 year contract. So ...