Used the BBB Online in an attempt to get Tracfone to get off their butts and take care of my service problem. Tracfone kept giving a computer generated response. I disproved Tracfone's response from the start. BBB would not get involved at all. In fact, BBB closed the case without my knowledge. ...
The BBB is blatantly allowing businesses to purchase their ratings. As an example, just months ago, Brookstone had the lowest score of an "F" until October 1st, when they became a "member." They now have an A rating, despite having the highest number of complaints against them ...
They are a joke. The national chapter does nothing, why it exists I don't know, they always say to contact the field office. I wanted to know the BBBs organisational policy on better business practices. There must be something they all go by. Simple question was, is an accredited company endorsed ...
I recently filed a complaint against Logitech with the BBB. The problem was that a mouse I purchased broke. When I contacted Logitech they refused to repair it. They finally relented, but said they did not sell that same mouse anymore (even though every retailer online sold them at the time) and ...
The BBB is not a government agency as most people think, but a private for profit company. The BBB is not there to protect the public as most people think. The BBB tries NOT to handle and even intentionally deflects complaints against their paying member businesses. That sounds like extortion ...
I had no idea there were so many other businesses being harassed and embezzled by the BBB. I too received basically threatening phone calls from their sales staff for months until I finally caved in and paid their "dues". And like others, I had no calls or problems until it was time to ...