On May 29 I called Usairways to see if I could get a seat for travel on Friday due to a death in the family. I was told that I could get a seat and that the cost would be $348, I was fine with that. My mother was previously booked to travel on Flights 1638 and 4266 and I was given a seat on each of ...
We are angry moms about to wage "battle" against USAIRWAYS for removed 6 of our minor children off a flight on 12/27/07, due to the fact that the plane was overweight (too much fuel in the wings!), no one else would volunteer to get bumped, and some of our kids happened to be the last 6 ...
This wasn't a really recent thing, but I thought I should share this for informational purposes. December I was traveling from Duluth, MN to Philadelphia, PA to visit family. We brought my daughter, age 4 at the time, with us. We drove to MSP and flew from there because it was over $100 cheaper per ...
On Jan 25 I attempted to make 4 airline reservations via USAIR's online reservation system. I attempted 4 times to make this reservation and each time the online reservation system replied that it could not process request and to try again. After the 4th failed attempt I called the 800 reservation ...
Spent 2.5 hours on phone with them - 2 hours of it on hold - to eventually determine that the prices available when you book online (in which case you cannot use the future travel award) are invariably more than $200 less than the lowest fares offered when you call their reservation line. ...
My daughter and son-in-law flew America West Airlines to meet us in Las Vegas. While in Las Vegas, they lost their return flight tickets back home to Portland, OR. The night before they were to leave, we called America West Airlines to see what could be done. Even though both of their names were on ...