In the day and age of evryone wanting all kinds of game systems for their kids at Christmas. Kmart is out and about taking advantage of the bait and switch practices. The ad starting on December 8 had Xbox 360 systems with a package deal. And then offering a $25.00 gift card. There are 3 local ...
On 8/2/07 we've had a Sears in-home service technician service our leaking water heater - it was leaking from Temp/Pressure Valve (we've already replaced it ourselves too). The technician determined to fix the problem he has to replace the Temp/Pressure Valve (even though the part was replaced by ...
In the last nine years my husband and I have purchased two Sears Kenmore Dishwashers. We bought an extended warranty for the first one and didn't have problems with the dishwasher until after the warranty expired. We no longer purchase extended warranties because it is expensive and we've never ...
Our Kenmore oven went out and I scheduled an in-house repair through Sears as my oven is still under warranty. The "customer service" rep that took the repair order said he updated my phone telephone number, which he did not. I was supposed to receive a call the night before to confirm ...
I bought Sears top of the line Puron AC unit for my home in 2004. I also bought a 5 year extended warranty. My unit has been down for 9 days. Sears says they don't have anyone that can fix puron units, "sorry". They will be glad to call us sometime in the future if they find someone. We ...
Sears charged me a late fee of $39 because I paid my bill online on the due date 4/07 at 2.44pm. They claim that payments paid after 1pm will be credited the next day but fails to mention that they will charge a late fee even though the payment history shows paid on the due date. For payments made ...