Marlo Furniture had first lied about delivery date which cause me to have to wait an extra week and half to receive furniture. One of my dresser draw has a big gash (hole) in the back I did not notice until the delivery people had left my home. I was informed that I had a credit of $100.00 and ...
I gave them 1 star, because there wasnt an option for 0. I purchased a couch on 11/17 09. Knowing that there was only a 1 year warranty, I purchased the 5 year extended warranty (and their sales person pushed it). On 9/14 the reclining handle broke. Called the warranty and they say its not covered. ...
My experience with Marlo Furniture, Forestville Maryland location has been a frustrating experience and going since June. I purchased as bed with a warranty. Less than 5 month of normal usage, both side railings split. I contacted customer service, stated the bed has / had defective side railings. ...
I have been a loyal customer to this store for many years now, but after this last incident, I probably will not buy anything else again. Staring with August 2 I viewed a bar online that I wanted to purchase. It was the Royale Bar, sku number 656357554. When I called your Rockville store to inquire ...
In may of I purchased a bedroom set from Marlo's of Forestville, MD, with a 5 year warranty. At the time of delivery I had back problems and could not move around that well, so I stayed out of the delivery-men way. I sat in the living room while they set-up the bedroom.in less than 15 minutes they ...
On April 1, my father-in-law and my wife ordered and paid for a rocker recliner (SKU: 186126009 $401.74) from Sales Consultant, Eddie Elahi, at the Laurel Marlo Furniture Showroom. Upon check-out, they were told to call back on 4/11/08 to confirm its pickup date of 4/15/08 in Forestville. ...