I bought a refurbished HP Pavilion dv6-6135dx from Tigerdirect.com in November and it has been nothing but trouble:. When I tried to plug in the HDMI the computer went dead. I sent it back for the 90 day warranty service and they replaced the motherboard and video card'. It came back working with ...
Hewlett-Packard / HP have the worst customer service out there. I purchased an HP Envy 14 in Dec. My warranty was never activated and when I opened the laptop the screen had hundreds of dead pixels. HP has no screens left (1600x900) and in addition to that have not activated my warranty. All they ...
I needed a printer/scanner/fax for my job. And since I already owned an HP laptop I decided to buy an HP printer. My thinking on this was that the HP printer should have no problems marrying up to the HP laptop, and since the internet service here is extremely slow (10 to 20 kbps a second download ...
I inquired at the HP customer service telephone center about an out-of-warranty printer problem. I was told that there would be a $24.99 service charge, but that the entier amount would be refunded if they were unable to resolve the problem. After much effort, and the service representative was ...
ON December 15 I called HP support to report I had a balck screen telling me I had a USB boot failure and to remove usb. The tech had me inside my machine moving different cords around and it fried the mother board. They sent me a box to send it in and returned it the same day they received it and ...
This story is an ugly one. I bought an HP Pavilion DV-7 last Christmas with all the bells and whistles. From the beginning it seemed rather slow, and after a month applications started to hang. I rarely used it bc it seemed to over heat all the time and application crashes.in Sept. I contacted HP, ...