I am so tired of getting ripped-off by big business. I was looking to book a flight online for Florida. As we all are in these tough times looking for a deal. I went to Spirit Air to book a flight for two only to discover that as i was going through the prompts that i was being nickel and dimed to ...
I Saundra Colley Purchased 3 airline tickets 1 for Benny Colley, my husband, Devon Colley, my son who is 11 yrs old on June 3rd I purchased another set of tickets for the 3 individuals with Southwest Airlines for $1240.50. Friday, June 6 Two weeks has gone by and I still have not received my refund ...
The following is a letter that I wrote to the CEO after an experience I had. I sent this certified to the CEO, the COO and the VP of Marketing and did not get any response from them. I will Never fly with them again. I will pay double on another airline rather than Spirit. Dear Mr. Baldanza: I am ...
My Grandmother passed away June 23rd. I went online and purchased tickets thru spirit air's website on June 24th to leave the evening of June 26th. That evening, I found an e-mail with a promotional code for Spirit and decided the following morning, I would call their customer service to see if ...
Spirit Airlines employees are inhumane to their customers. I say this because at Laguardia Airport on a Monday afternoon when I asked if there was any way if I could be certain that I would be able to catch a connecting flight later that day or even an earlier flight to Detroit (because I had heard ...
On April 28 my friends and I were supposed to return home from Cancun Mexico via Spirit airlines flight # 0286 that departed at 9:56am. Due to some issues at the hotel during checkout we arrived at the airport at 9:05am leaving about 50 minutes to get on the flight. We walked up to an empty Spirit ...