I would sincerely like to join the over 75 people who have complained about Netzero. Very, very few people complain so we can assume the quality of their service is egregiously terrible. What follows is a letter of complaint sent to NetZro: Attention: Customer Relations Manager Subject: Customer ...
A very frustrating experience to say the least. Have spent more time dealing with problems than actually surfing the net. While they have been responsive to my concerns ie: sending new disk, providing multiple pages of ways to check for error codes, computer generated phone calls for follow up, ...
I canceled JUNO in March and they were suppose to reimburse me for $14.95 and they didn't. Come April I find out that I am still being charged for services I no longer use for $14.95, I call once again to cancel and they still did not. Now May comes along and I am no longer being billed for $14.95 ...
For the past eight months I have complained to Juno Online at Large about a network ghosting problem. This is a problem that manifests itself when I try to log on and use webmail. Problem is characterized by a "timeout message" that appears during the logon and disappears by itself as the ...
I cancelled my account with NetZero about 6 months ago now they bill me $143.00 in 2 months for their services. I have spent 3 hours on the phone trying to get this resolved. I have been given the run around for about a month now. I have filed a complaint with the states attorney general's office ...
Signed up Juno ISP free 90 day service. When 90 days were up I thought I had already cancelled, but they kept billing me for 14 months. Am in the process of writing their headquarters to get back my $159.00 dollars. These are consumer unfriendly people and deserve to be reported to state ...