Two weeks ago, I went to the Qwest website to place an order to transfer my phone and broadband Internet service to a new apartment. At that time, I was asked to give them a shipping address for an MSN signup disk (which I didn't need because I already had Qwest/MSN Internet service). Since I ...
A new satellite tv customer to Qwest, regardless of their credit raiting, can be required to give a deposit for service—up to ninety dollars. Qwest customer service representatives claimed they didn't have any record of a deposit I foolishly provided them with, forwarded my calls to other service ...
OK — this is beyond absurd. It's actually become more comical than anything else.in short, I signed up with Qwest for cell service in May but decided to cancel (within the 15-day rule they have, so no penalties). When I signed up, they required a $200 deposit which I paid up front, but after ...
I received an itemized bill attached to my AT&T bill for 28 collect long distance calls from Phoenix, AZ to my home in Michigan. These charges totaled $687.13! The collect calls were bill through the billing service Zero Plus Dialing for Qwest Communication Corporation. I did not recognize the ...
I wish I would have known of this service to help consumers, I would have used it over a year ago when this happened. I was living in Garden City, KS and I had just switched to Qwest, because they had no monthly fee. I received in the mail two calling cards, nearby the calling cards was language ...
How much do you think a one minute phone call to the US, billed to an American Express card, from a "pay phone" in the Mexico City airport is going to cost? You can guess it won't be cheap, but that's OK, the convenience is worth something. $5? $10 $20? No, how about $39.85. Yes, that's ...