Like banks and credit card companies, QWEST is always finding a new wrinkle to pad you bill. The latest is to change your billing cycle and charge you the days it took to change the billing cycle. Think. Through no fault or action as a customer, QWEST will at their volition change the billing cycle ...
Our small business allowed Qwest to review our account by phone, and we accepted their long distance offer to switch our service from Sprint. They botched things so badly, we almost immediately asked for our business line and three other residential lines to go back to Sprint. The residential lines ...
I want to start off by saying I have been a customer service rep, and I don't blame the reps in this case, except maybe those who are working on commission and are willing to spin/and or lie about a product in order to get people to buy it (Not saying people who work on commission are evil; just ...
After fifteen years of being a Qwest customer for a land line phone, my husband and I decided to "bundle" with Qwest, adding wireless service, satellite TV, and DSL. From the beginning, the bills were errant. Except for the TV service, the phone service was billed out at the maximum ...
On December 21 I signed up for the Qwest/DirecTV bundled package. After 12 years with the DISH network I felt it was time to leave, as they also increased their pricing and were not concerned about their loyal customers. As the Qwest "on hold" message states, "one bill, one payment ...
We have had Qwest phone and internet service for a year and a half. For most of that time we received static on the phone line, dropped calls, and the internet would barely work on several days, it would go on and off while we were trying to use it. We could never use the internet for what we ...