On June 16 I ordered a part for my old Chrysler. They immedaitely charged my credit card and then proceded to send me the wrong part. When I was finally able to contact them they admitted they did not have the right part. I returned the part and they assured me I would get a full refund. I am still ...
I called autopartsgiant.com to see if they had the part I needed. They said yes. I ordered online on Saturday. The site states that most parts are shipped in 1 to 2 business days. If parts are to be delayed 6 days they will call or email. On Wednesday I still didn't have any update or email as to ...
I ordered a catalytic converter from Auto Parts Giant on 12/7 for my 1996 Camry. I received notification it was shipped on 12/19. I received the part 12/27, shipped from NY to Maine. I received the catalytic converter minus three other parts I ordered. I called Customer Service on 12/28 and told ...
Product ordered on July 21, canceled on July 31, and according to website it says shipped on august 7th! (Today). I requested a refund 7 days before the product shipped. Now its on the way, I have no tracking, no idea when its coming, and no refund! My credit card was billed instantly after ...
I ordered a part from autopartsgiant.com and never received my order. The company refused to cancel and refund my order. Customer service was no help and hung up on me almost every time I called. It is impossible to speak with a manager or supervisor. I was forced to file a complaint with their ...
Purchased an item from Auto Parts Giant. Waited weeks for a tracking number which never arrived. Called and emailed repeatedly to follow up on tracking number. Was finally told item was shipped last week by drop shipper in Texas. Notified today that order was canceled as no part in stock. Not the ...