Address: 1500 South 1000 West
Found 36 reviews / complaints
Page 4

Icon Health And Fitness
Elliptical and Treadmill Delivered Broken, Flywheel Bent Back With Hammer

We purchased a EPIC E950 Elliptical from Home Depot on January 6. It was delivered on January 9. We put the machine together and it was making a horrific noise. We called Home Depot and we were told we would have to pursue Icon to fix the machine through warranty. We called icon and they did a ...

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Treadmill Delivered Broken, Three Controllers Failed, Motor Back Ordered

We purchased a treadmill from Home Depot on January 6. It was delivered on January 9. We put the machine together and it would not turn on. We called Home Depot and we were told we would have to pursue Icon to fix the machine through warranty. We called icon and they did a troubleshooting procedure ...

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Recumbent Bike Broke Three Times in Weeks With Long Phone Holds

I purchased this piece of junk in August on the advice of my physical therapist (I've had 3 back surgeries and have gained 100 pounds as a result of this) because he said it was probably the only exercise I could do for awhile. After surviving the worst hurricane season Florida has seen and getting ...

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$15 Shipping Charged on a $4.99 Treadmill Safety Card

I own a Weslo ProForm Crosswalk treadmill. This machine has a safety card, the size of a credit card, but a little thicker, that disables the machine when removed (makes it kid proof). I lost my card, making the machine useless. I learned that Weslo was bought out by Icon Fitness. I called them to ...

Icon Health & Fitness - Healthrider - Pro-form
Two Treadmills Failed in Three Months With Parts Out of Stock

Purchased a Healthrider on 9/9/04. Elevation motor failed in 2 weeks. Took Icon Fitness 2 weeks to send parts (out of stock) and repair service. On 11/4 the belt fails to move when stepped on. 2 weeks to get parts (out of stock). Also Icon failed to lube the belt in the factory which is cause of ...

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Card Charged Repeatedly Without Consent, Paid $500 for $389 Equipment

In March I purchased an Elliptical trainer from Icon Health & Fitness, the purchase price was $389. W/free shipping because they are located in the same town as me. I made a one time charge on my debit/credit card in the amount of $100 towards the purchase price of the equipment. I figured that ...