Opticsfast sold me a pair of frames. I was buying a replacement for a pair I had that broke. I ordered, they arrived. They were much smaller than I needed. Turns out, this pair comes in multiple sizes. They don't note that when they are selling, and when I asked if I could return them for the right ...
Sent two pair of glasses with broken arms. One pair was my everyday glasses and one were sunglasses that cost 300.00. I paid the fee they requested for repair and as of today, after calling emailing and getting hung up on when I called customer service I still have no glasses. These were daily wear ...
I paid was was due at checkout on there website. They are attempting to charge another $12.00 for shipping which was neither agreed upon or authorized. The owner, Becky has been rude and insulting. She has threatened to call the police. I have sent 30 emails and made numerous calls only to be hung ...
Scammed by Optics Fast. I mailed them my $300 Zegna sunglasses for a simple hinge repair. I sent them $14.95 as requested online for a "hinge repair." Now they are requesting another $60.00. I don't want this repair and they will not mail back my sunglasses. I am afraid to give them my ...
I ordered a pair of glasses on September 7th from OpticsFast thinking, as per the company's FAQ, that the glasses would ship within 7 days. After a week of ordering without any shipping confirmation I called them to find out where my glasses were. Since September 14th I have been getting the run ...
1. On August 31, I phoned sales at OpticsFast for a quote on the replacement of a stem hinge for my Oakley Half X Sunglasses. I was quoted approximately $39. I agreed to the price, and sent the glasses to OpticsFast’s Brooklyn, NY facility. 2. I received an email from OpticsFast on September 13 ...