I am a Verizon customer, I have to say this is the worst service by far that I have ever received for cable. I was told on April 14th by a customer representative that I do not have to pay my april bill due to Verizon's mistake in billing and not being able to put my cell phone on one bill. That ...
I am writing to complain about Verizon Fios services, or a lack thereof. I understand that there are many areas where they have not yet reached installation, and that is the answer they give anytime you ask them why you don't have FIOS availability yet. I am writing though, because I believe I have ...
I moved in December. When I contacted Verizon to get pricing for service at the new house, I was told that, if I bundled TV and internet, I would receive a $300 Visa prepaid debit card 60 days after my account was transferred. I shopped other providers who had better prices but, with the $300 Visa ...
Three years ago, I changed my home service from phone and internet to internet only. Before I changed it I had service since Verizon began. I was always billed properly and to my correct name. After I changed it, I began receiving three bills under three accounts and two different names. I called ...
I pay my bills online through my bank. My Verizon bill was $49.64, I forgot the decimal point (my mistake) I paid them $4,964.00, that was over a month ago and I still can't get my money back. I have spent hours on the phone talking to so many diff Verizon people I lost count of how many. They tell ...
Two months ago I called Verizon to set up installation at my new house which was under construction. My closing date was 8/15. I currently have Verizon for internet and TV. The person I spoke to at that time said the farthest out she could schedule it was July 15th but she said she would go in and ...