I used to work in a call center that answered calls for VZW customers. I am also a customer. The information given is a firsthand account of how you are treated and why you are treated that way. I check the VERIZONPATHETIC website (Post: Why You Are Lied To) at least once every 3 days to see if I ...
I am a Verizon costomer, I have to say this is the worst service by far that I have ever received for cable. I was told on April 14th by a costomer represenitive that I do not have to pay my april bill due to Verizon's mistake in billing and not being able to put my cell phone on one bill. That ...
I am a Verizon costomer, I have to say this is the worst service by far that I have ever received for cable. I was told on April 14th by a costomer represenitive that I do not have to pay my april bill due to Verizon's mistake in billing and not being able to put my cell phone on one bill. That ...
I am writing to complain about Verizon Fios services, or a lack therof. I understand that there are many areas where they have not yet reached installation, and that is the answer they give anytime you ask them why you don't have FIOS availability yet. I am writing though, because I believe I have ...
I moved in December. When I contacted Verizon to get pricing for service at the new house, I was told that, if I bundled TV and internet, I would receive a $300 Visa prepaid debit card 60 days after my account was transferred. I shopped other providers who had better prices but, with the $300 Visa ...
Three years ago, i changed my home service from phone and internet to internet only. Before i changed it i had service since Verizon began. I was always billed properly and to my correct name. After i changed it, i began receiving three bills under three accounts and two different names. I called ...