T-mobile's contract for the T-Mobile@Home phone services does not "state", "make clear" or "forewarn" it charges 45cents per minute for calls made from a T-Mobile "Cell Phone/device." On the Dec. 11th bill I was punished and charged for test calls made with a ...
Having been a long term T-Mobile customer, I find myself perplexed at their new and unusually cruel punishment when it comes to contract terms, early termination fees, and how their customer service representatives take contract interpretation into their own hands. In September me and my partner ...
I went into a T-Mobile store and purchased two brand new Samsung Galaxy 3G phones with two brand new accounts. I was convinced after a hard sell by the T-Mobile representative to purchase the phone replacement insurance policy. He assured me that in the event my phone was damaged, stolen, dropped ...
I was assured that the area where I lived was in TMobile coverage area. However, that was not quite accurate. I must drive approx 2 miles from my house to use the EDGE network and have not been able to connect to the '3G network' as of yet. I had to purchase a Wi-Fi router for my home solely so ...