This Sunday I will go to our city council and ask them to replace Charter with another cable company. My community and yours deserves a better cable company than the worst cable company in the USA. The BBB has received 4000 complaints about Charter in the last three years. Of these, approximately ...
Charter cable customer service is absolutely terrible. Over the last 4-5 years that we had Charter we have experienced several nightmares. First a tree fell across the street and brought down the power and cable lines. Charter connected the service by laying a cable in my front yard in the grass ...
Does this sound familiar? This is exactly what Charter has been doing to me, with my bills paid one or two months in advance. Charter has not sent a current bill to me in over two months. Charter refuses to document (in witting) installation fees, and to document reasons for "late fees" ...
Are you aware that "customer service is what makes or breaks your business? I do not even know where to begin. I am extremely angry and disappointed with Charter Communications. As a matter of fact, the word "communications" should not even be in their name! (apt. 302) In 12/07 I ...
I called Charter to get a downgrade of Cable TV Services and couldn't get reps to do it on the phone after over an hour each time I attempted. After two phone attempts to downgrade, I went to the online chat to attempt to downgrade. I have copied and pasted that chat (removing personal data) for ...
I have had my account with Charter set up to automatically bill my debit card for years. The charges for my Charter account # *392 are automatically billed to my credit card on the first of the month. I received a past due bill today 8/16/07 for $225.48 (two months) that included a threat to ...